1. Controller Information

The controller responsible for data processing on this website is:

Viralvoice Consulting EOOD
ul. "Hristo Belchev" 4
1000 Sofia
Bulgaria
Email: [email protected]

FanKey is operated by Viralvoice Consulting EOOD. No data protection officer has been appointed, as this is not required under applicable law.

2. Scope of This Privacy Policy

This Privacy Policy applies to the website FanKey and all related services provided through it.

FanKey is not a communication platform. FanKey does not provide messaging services, host chats, or enable communication between users within the platform.

FanKey exclusively facilitates the purchase and management of contact details. Any communication between users and third parties takes place entirely outside of FanKey via external platforms such as WhatsApp or Telegram, for which FanKey assumes no responsibility or control.

3. Eligibility and Age Restriction

FanKey is intended exclusively for users who are 18 years of age or older.

By using the website and completing a purchase, users confirm via checkbox that they meet this age requirement.

4. Categories of Personal Data Processed

4.1 Data Collected When Visiting the Website

When accessing the website, the following data may be processed automatically:

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Referrer URL
• Log and server data

This data is processed for technical stability, security, and optimization of the website.

4.2 Data Provided During Checkout or Subscription

When users purchase a subscription or contact information, the following data may be collected:

• First and last name
• Email address
• Phone number
• Billing and transaction-related information
• Subscription status

FanKey does not require user accounts or logins.

5. Payment Processing

Payments are processed exclusively through third-party payment service providers.

FanKey does not store or process full payment card details such as credit card numbers, CVV codes, or expiration dates. All sensitive payment data is handled solely by the respective payment provider.

FanKey may retain limited transaction-related information, such as:

• Payment status
• Transaction ID
• Subscription status
• Amount, currency, and date of payment

This data is processed strictly for billing, accounting, and contractual purposes.

6. Purpose and Legal Basis of Processing

Personal data is processed for the following purposes:

• Performance of contractual obligations
• Billing and payment processing
• Customer support and communication
• Website functionality, security, and optimization
• Marketing and analytics (where consent has been given)

Processing is based on one or more of the following legal grounds:

• Performance of a contract
• User consent
• Legitimate interests
• Compliance with legal obligations

7. Cookies, Tracking, and Analytics

FanKey uses cookies and similar technologies to ensure proper website functionality, analyze usage, and support marketing activities.

This includes the use of Meta Pixel and other tracking technologies. Data collected through such tools may be transmitted to servers outside the European Union, including the United States. Where required, appropriate safeguards such as standard contractual clauses are applied.

Users can manage or withdraw their consent via the cookie consent tool displayed on the website.

8. Hosting and Data Processing

The website is hosted using services provided by GoDaddy Cloud and FunnelCockpit.

Data is processed within the European Union.

Access to personal data is limited to:

• Viralvoice Consulting EOOD
• Technical service providers (hosting, funnel software)
• Payment service providers

Personal data is not sold or shared with third parties for their ow