★★★★ 1039 real customer reviews average rating: 4.1 stars
5 Stars By C. Klamert on 2016-10-19
When I got my Furbo I had problems making my smart phone work with it-NOTHING to do with the Furbo-but the Furbo people were extremely wonderful and helped me know what to do! Once I called my carrier and I told them what the great Furbo folks said, they got my issue fixed! So customer service is beyond excellent! Then, once that was all fixed up I got to experience how magnificent this invention is! I was an hour away from home through this so I connected, and it was sooooo wonderful to see my dogs and know they were doing ok! Then I talked to them and gave them all treats! It was incredibly cool! They went and laid back down and I watched them sleep happily while my husband drove us home! That hour drive was no longer stressful with me all kinds of anxious about the pups! I was super relaxed being able to see, talk and treat them even though I was so far away! Every time I have to go somewhere I now go with a new peace of mind and calm all thanks to Furbo! It works like a charm and is actually a rather attractive piece! The wooden top is a lovely touch! My family, 2 legged and 4 legged absolutely adore our Furbo! Worth every cent! Thank you, Furbo! The picture shows one of my girls as she hears the treat getting ready to pop out to her! (This is my honest opinion, NOT paid in any way to review this-I just SOOOOOOO love this creation and believe everyone needs one!)
4 Stars By BCM on 2017-01-06
... two dogs at home at pop them treats for fun. When it works
I bought the Furbo as a family Christmas gift so that our kids who are away at school could watch their two dogs at home at pop them treats for fun. When it works, its a blast. I'm out of town for work right now, and the last two nights I've connected and been able to watch the dogs on my smartphone as I shoot them treats which they love. It only took a couple of days for the dogs to figure out that the Furbo dispenses treats. They now go stand by it and wait for treats to come out! The area that you can see through the camera is pretty big; if the dogs are close to the unit you get a pretty good view of them, but you can still see them even if they are 15-20 feet away.
Although I'm happy with it and would buy it again, I only gave it 4 stare because there are a few drawbacks. (1) the device has to be close to the wifi source at home. In our home, that is in the attic. So right now, it works well up in the attic, when placed only 10 feet away from the wifi. We couldn't get it to work in our living room on the first floor of the house; it gave us a message that the wifi signal wasn't strong enough there. We'll probably use this as an excuse to get a wifi booster which we were thinking of anyway. (2) the connection is a little bit temperamental. We have to unplug and replug-in the device to start it up again regularly which takes about a minute or two (at home), and/or close the Furbo app and reopen it remotely. For us its OK because we got the Furbo for fun and usually use it when someone is home so that if its not working, we can troubleshoot. If I bought the device so that I could check into my pets while they were home alone all day, I'm not sure that it would be up to the task. (3) the treat dispenser doesn't hold very many treats. I can't quite figure out why because the compartment where the treat go looks like it could hold quite a bit, but the "Max fill" line is way down at the bottom of the container and we go through all of the treats in a day or two because it holds so little. (4) there is a definite delay between using the app remotely to send a treat and when the unit actually dispenses the treat, which takes some getting used to.
5 Stars By KUEI CHIH SUN on 2016-11-27
Finally peace of mind..
I was always concerned leaving my puppy home alone because he will cry a lot.. When I got Furbo, things got much better! Furbo sent me notifications to my phone when he was crying, so I would log on and talk to him right away. This changed everything!! My puppy knows I'm always there, so his separation anxiety is getting better. He cries less, and I feel much more relieved.
5 Stars By maria on 2017-02-09
Perfect for my GF overseas!
I bought this item for my girlfriend who is deployed overseas in Bahrain. She loves her dog more than anything so I knew this would be a perfect gift for her. The first night I had the Furbo I was awaken several times in the middle of the night by high pitched squealing and giggling of glee from my gf not being able to contain herself. She was so excited to see him, talk to him and give him treats and OH BOY does she like giving him treats! By the time she gets back from her deployment I am sure he will be overweight and wont be able to run to her when she gets home. Thanks Furbo, your product is awesome and we all love it!
5 Stars By xairin on 2017-11-19
Great Wifi Camera and Treat Dispenser, Works with Alexa
I thoroughly enjoy this camera. One of things I like about this product that I did not see mentioned in other reviews is that it is very easy to move around the house after you do the first setup to connect to wifi using the app. I regularly move this camera around to different outlets to get various views of my dogs during the day and it has no problems reconnecting to the network provided I am within a reasonable range of the wifi signal the device is on.
One potential set back for users could be that, as with most internet of things items, it only connects to 2.4 GHz wireless networks. If you have a poor signal on your 2.4 GHz wifi, you might have issues.
As other users have mentioned, occasionally the treat dispenser misfires and does not deliver a treat (sometimes because of the way the treats are situated in the device and sometimes because the motorized part does not actually go off which may be related to an internet connection issue). I usually just push the treat button again and it will dispense treats eventually, usually the second or third time in worst cases. I use the Zukes Mini's treats, which will dispense multiples at a time but this works great for me because I have two dogs so it allows both time to get some treats.
If you have an fan-key Alexa device, the Furbo works great to toss a treat by the voice command. My dogs have figured out when they get a treat by the Alexa command I use when I am home.
I have never had a problem with the video streaming, unless the area I am in has a poor internet connection, but typically I find poor internet connections are more noticeable with the voice calling feature, as it always seems like my voice is very garbled coming out of the Furbo unless my internet connection is great (steady wifi connection versus spotty 4GLTE).
4 Stars By LuxuryLover on 1969-12-31
Great concept, really like it but treats move around inside and don't always shoot out. Dog is finally understanding the sound means goodies are coming. I love being able to shoot treats out and watch her catch them.
5 Stars By andrea m on 2017-05-18
Seriously Great. We have three dogs
Seriously Great. We have three dogs, and this is the best product out there. We are able to keep track of them all day, while we work. We can stop them from chewing up things by distracting them treats.The video is very clear. You can even talk to pups with the use of the microphone. Its really a very cool product. I would recommend it to everyone.
5 Stars By Ronda McLean on 2017-07-03
I Love my Furbo
I truly love my Furbo. It was easy to install and works wonderfully. I wish I could have just a tweet sound without the treat and I wish it had a laser on it. Of course, I'm using it with cats. But if I had a dog with separation anxiety this would be the perfect item!! You can talk to them and also if they are barking or whining it notifies you.
4 Stars By Darrell H. Stewart on 2017-03-05
works great watch treat size and watch placement as treats can be removed by pets..what a great ideal throws treats about two feet ,Some time two or more.
5 Stars By J.M. on 2017-01-05
Best gift for my sister and her boyfriend, both are lovers of tech stuff as much as they're dog lovers!!!! It is perfect they all (sister's BF, sister, and sister's dog) love it!!!