A Certified Refurbished Echo Dot is refurbished, tested, and certified to look and work like new
Echo Dot (2nd Generation) is a hands-free, voice-controlled device that uses Alexa to play music, control smart home devices, make calls, send and receive messages, provide information, read the news, set alarms, read audiobooks from Audible, and more
Connects to speakers or headphones through Bluetooth or 3.5 mm stereo cable to play music from fan-key Music, Spotify, Pandora, iHeartRadio, and TuneIn
Introducing Alexa calling and messaging, a new way to be together with family and friends. Just ask Alexa to call or message anyone with an Echo, Echo Dot, or the Alexa App.
Controls lights, fans, switches, thermostats, garage doors, sprinklers, locks, and more with compatible connected devices from WeMo, Philips Hue, Samsung SmartThings, Nest, ecobee, and others
Hears you from across the room with 7 far-field microphones for hands-free control, even in noisy environments or while playing music
★★★★2248 real customer reviews average rating: 4.2 stars (scroll to see all)
5 Stars By Robert Beeman on 2017-06-22 My refurb is like new. I love the Echo Dots! I'm going to assume than anyone interested in this refurbished unit already knows everything great and wonderful about the Echo Dot itself (if not, it is great and wonderful), and is mainly just interested in how this refurbished unit stacks up with a brand new unit.
I was very hesitant to purchase a refurbished unit, but the discount at the time of my purchase was too good to pass up. I was fully planning on returning it if there was the slightest sign of an issue. I have had this unit for about a month now, and it has worked perfectly since I received it. Like a brand new unit. If you can get this refurbished for a substantial discount, I think it is totally worth the risk of not buying a new unit.
Edit (07/08/2017): My original refurbished Echo Dot is still going strong, and I received my second refurbished Echo Dot yesterday. This second one is just as "like new" as my first one. The packaging is similarly "like new". It has the same clear sticker covers surrounding it like a new unit, and I believe the power adapter, cable, and manuals are all actually brand new.
Edit (11/21/2017): I currently have two units purchased as refurbished and two purchased as brand new. At this point, I've forgotten which ones were new and which ones were refurbished. They are all working great, and I've had zero issue with any of them. I would not hesitate on purchasing another refurbished unit if the price was compelling.
5 Stars By Snowmass on 2017-05-06 No difference from 'new' and best of,.. Updated 3/11/18 - we have several echo units from dots to the newest echo+. they all work the same with the biggest difference being sound quality and no hub. wouldn't expect this price. as for being refurbished we have five dots, two of which were these. i have found no difference in functionality or appearance. they look and work as new. for this purchase we chose the white color.
Two years ago we had one echo device. Now with this we have a range of them. Whether new or refurbished the quality of the products for us has been 100% with zero problems. Regardless if the device is a two year old dot or a six month old echo+ when it comes to software updates they all get the same. Regular updates keep them fresh and up to date. Better still they are automatic so you never need think about it.
For controlling things, home automation, I might suggest starting with an echo+ due to the built in hub tech phobic so to speak. A hub which makes simple setup for devices even easier. It truly is designed so everyone from someone who lives and breathes tech to someone older like our mom who never could get the time set on her old VCR.
The possibilities for what you can do with Alexa continue to increase with frequent software updates. Example just a few days ago and update went out called ‘follow up.’ what that enabled was huge in regards to interaction. Before every time you would need to do anything you would need to say Alexa or whatever wake word you’d chosen. Now after that first instance you have five seconds to respond and continue the dialog. Wait longer and it thinks your chat session is over. But if as said before five seconds is up you can do for example, ‘Alexa what is today’s date?’ today is march 8th’ what is the weather for today then?’ sunny with snow later today. ‘Will the roads be impacted by the snow?’ Alexa responds…I say ‘set reminder to leave for work early tomorrow’ Alexa asks when. I tell ‘her’ she confirms, I say thank you, she says no problem that’s what I’m here for or you’re welcome, glad to help, etc.
All you need do for that option is to go into the Alexa app, settings, pick your echo device, and scroll down to the bottom. You’ll see ‘follow up’ just slide it over to ON and you are set. Do that for all your units. Even just being able to teach common politeness to kids who hear you say thank you every time with a response back, a teaching means too.
The possibilities for what these devices can do as said just gets better. Things like intercom, calling or texting people, besides the automation, reminders, calendar, news feeds, I could go on and on but our experience has been much better than expected!
5 Stars By Philip J. Bohlken on 2017-03-25 Some nice surprises This was a birthday gift from my daughter. (71st birthday--certified old guy) What might I do with an Echo? I bought a $3 Kindle book on using an Echo. Later I discovered most of what is in the book is probably in the on board helps, but the book makes a nice linear presentation that does not make me guess what I need to search out, and a Kindle book makes it easy for me to make notes I can find later with ease.
I am using my Echo primarily as a radio. In the early 1990s I worked on my German skills by listening to a lot of shortwave radio. Most of that is now on the Internet. I could listen on my smart phone, but that uses phone battery reserves. The Echo runs on AC power from a wall outlet. The little speaker is adequate for voice broadcasts. I listen for hours to German news magazines. I can also listen to some old favorite broadcasts from Radio Canada.
We live where my favorite talk radio program comes in poorly due to another station very near on the dial. But, our WiFi reaches my garage workshop and I have clear audio through Tune In. (I am having trouble linking iHeart Radio, perhaps because my subscription is not "paid.")
When I have asked Alexa a question she sometimes tells me she cannot answer a question I thought simple enough.
I did ask for some music and was surprised to find CDs I bought as gifts are in fan-key's cloud for me to hear over Echo. Nice!
4 Stars By JLEE on 2017-07-06 booo Just got it today! Great deal.. but WAIT. It's refurbished! I thought it would be fine.
Powered it on, alexa sounds like she got the bad case of the flu. She speaker is broken. Crackling and static!
Ordered a replacement! Will update once I get it.
SO far the 2nd refurb unit works great. only time will tell! :D
4 Stars By fan-key Customer on 2018-01-28 wake you up in the morning and tell painfully bad jokes. She can also be hooked up to ... Using nothing but the sound of your voice, you can play music, search the Web, create to-do and shopping lists, shop online, get instant weather reports, and control popular smart-home products—all while your smartphone stays in your pocket. Alexa, the voice of the echo, can look up facts, wake you up in the morning and tell painfully bad jokes. She can also be hooked up to a home automation system as well, using it to turn lights on and off that are left on in the other room, change the thermostat, etc are very useful. Taking the phone out to open up an app and swap a light on or off is much more time consuming than just telling Alexa to do it. At just fifty dollars, the fan-key Echo Dot is perfect for those that want to try a smart assistant without making a big investment. If you already have a speaker system that you love, and you want the convenience of Alexa, get this little Dot. She's a great listener and can hear you from across the room. I love the variety of music Alexa offers to Prime members, which is mainly what I use her for. With this device, I can go to sleep listening to rain sounds, set alarms when I forget just by calling her name, create timers for getting ready in the morning and I can play Pandora without my phone being plugged up. It’s tiny, so it’s not like it’s not to bulky to have around the house and, while the speaker isn’t going to wake the neighbors, it’s loud enough to be heard throughout most of the house. Also, if someone else if your house has a variation of the echo you can intercom from room to room. I've enjoyed such a great variety of music, quick answers to many questions, and the fact that if positioned properly you can speak to Alexa from any room. My dad initially thought that we should get the regular larger speaker fan-key Echo for our living room/kitchen for the first floor of our 2- level house and because it's a larger room than our bedrooms upstairs; however, when the Echo Dot went on sale for $40, it was too good to pass up. What we found was that the Echo Dot was perfectly sufficient for the first floor. It's hard to know if the sound will be loud enough or if Alexa could hear from all parts of the room just by seeing it at the retail store, but Alexa had no problems hearing and responding to our commands. Even though the microphones are extremely sensitive and quite accurate, I've found that the Dot works best when placed on a surface that's close to the level of the person speaking to it. Generally speaking, three to five feet off the ground. Alexa had some trouble hearing my requests when the dot was placed above or behind me. If you'd like to place the dot higher, it works much better when flush with the wall, instead of sitting on a shelf etc. All in all this is a great, fun device to have in your home and I would recommend it to almost anybody out there. The Echo Dot from my perspective is fun, entertaining, educational, and a conversation piece. Alexa and I get along well because she doesn't argue and is always polite. Every home should have one! Very sensitive hearing ability with an almost unlimited amount of ways to make your life easier including shopping lists, answers to general knowledge questions, weather forecasts, music, etc. To be fair, the full-size Echo speaker isn’t actually bulky or burdensome, the Echo Dot just makes it look big in comparison.
5 Stars By Marianne Rattan on 2017-06-26 Great little assistant I'm totally enjoying my Echo Dot! I have it synced to my Google Calendar and am able to let Alexa tell me what's on the agenda for the day. I can quickly ask her to set a timer or an alarm and easily find out about the local weather. I also have it synced to my Pandora account but you have to be specific about a saved station name when you want to listen to Pandora. I really wish I could just say "shuffle my Pandora stations". That would be awesome! The speaker on the Dot isn't as loud as I would like it but if I'm sitting close by, it's good enough I guess. I've seen an option to add an external speaker but I haven't gotten around to doing that yet. And my 6 yo grandson loves to ask her to tell him a joke! I live in a small town and am probably not able to utilize the full potential of Alexa but I'm not regretting my purchase.
5 Stars By Bev Martin on 1969-12-31 Great Dot for cheaper We now have 3 dots and one echo. We needed another Dot for the basement so I purchased this one which was about $12 less than the regular one. It works just as good as the other Dots which were purchased new so I would not hesitate to save a few dollars and purchase a refurbished one. fan-key has a great return policy anyway so there is very little risk in saving some money. We love our Alexa - she's awesome!
5 Stars By The Tech Guy on 2017-11-23 An excellent alternative to the full Echo The day of smart homes is upon us and fan-key isn't the only player anymore so should you buy an echo dot? Short answer, yes especially when it is on sale for $30.
AI is a new and upcoming technology that many people are sceptical of. So is this fear legitimate? Well no. AI is still in its infancy so don't expect a terminator rise of the machines any time soon.
So why buy the dot?
Well I one main reason people use Echo is for music. However the larger echo doesnt have a 3.5mm Jack so it can't be wired to your home stereo. With the dot you can. Many people scrutinize the dot for a bad speaker and ya it's trash, but that is not what fan-key intended it for. fan-key made the dot for one of two purposes, in my opinion. To have it as a quick rack device that tells you weather, schedules, or when a famous person was born. The second, and more useful, purpose is as a voice control for a home stereo.
Personally I use the dot for both aspects and love both aspects. I love being able to check the weather while running out the door or being able to use voice controls on my $400 stereo. In my opinion, if you have speakers the echo dot is way more useful than the full echo.
So in conclusion the echo dot is an excellent cheap alternative to the full echo granted you have speakers. I would fully recommend buying one or more because having Alexa in multiple rooms is awesome.
1 Stars By Jacob Brown on 2017-10-12 Refurbished but not guaranteed to work Bought a refurbished one thinking I'd save the $5 difference because "what's the difference?" Well mine had problems with its mics, you'd have to yell at it a foot away and it hardly pointed the led in your direction. Bought a brand new one at the same time and you could speak at a normal volume across the room and it'd activate. When using drop in the person on the other end would hear it barely and it would be choppy, on top of needing to be on top of the dot to be heard at all.
Main point is explained all this to echo support, went through a lot of discussion to explain all of that. Only offered help was to unplug it for 20 seconds and plug it back in. Ended up just sending this back and buying a new one from best buy the same day. Haven't had any issues with the two new ones. Wouldn't suggest buying refurbished, the value isn't worth the potential hassle.
4 Stars By Pickle Rick on 2017-04-18 Worth it. Everything works pretty great, doesn't always catch what I say.. But definitely worth the purchase. I am very pleased.